Through his employer, Robert W was advised to get in touch with our Managed Healthcare Services team to help him access treatment for his debilitating cluster headaches. He describes his case history:
â€œCluster headaches are recognised as one of the most painful conditions in humans. It has a nickname as the â€œsuicideâ€ headache, due to its severe and unrelenting attacks of pain.
In recent years I have been treated with occipital nerve blocks at the Royal Stoke University Hospital in order to reduce the quantity, length and potency of the attacks. I was then referred onto Worcester NHS Trust, but unfortunately due to Covid-19, somehow fell out of the system.
I started to suffer terribly with many attacks every day. Unable to function at work or at home, I spoke to my direct Line Manager and our senior OH Physician who then referred me onto BHSF.
I was contacted by phone on that day and they got me back to the Royal Stoke University Hospital in weeks.
Some patients have waited over 45 weeks to be treated again. BHSF managed to shorten this to 9 weeks. I was back at work soon after.â€
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